Book an Appointment
Self Care Advice
You can often sort your own health issues without needing to see us
There are many services you can go to in Brighton and Hove without needing to see your GP (or practice nurse) first for a referral.
Receptionists at Stanford are an important part of our team and, a number of them have been trained to be able to signpost you to some of these services if appropriate, known locally as 'Active Signposting'.
This will help you see the right professional, first time, without the delay of seeing a GP first.
In order to do this, our receptionists are trained to ask you about the reason for your appointment. You do not have to disclose this - however, if you do, it may mean you get seen by the right professional sooner.
If our receptionist offers you the opportunity to self-refer to one of these services, but you would prefer to continue to request an appointment with a GP or nurse, they will be able to accommodate this as normal.
- You can now self-refer to physiotherapy. Find out more about the physiotherapy service and advice on common musculo-skeletal conditions (such as tennis elbow or low back pain), or if you would like to self-refer please do so via this link
- You can also self-refer to the wellbeing service. Find out more about their services. If you wish to self-refer, please do so via this link
Remember, if you need help with a minor health concern - you can visit your local pharmacy for help and advice.
Community Pharmacist Consultation Service
We are now offering same day appointments with your community pharmacist for the treatment of minor illnesses and conditions
There are many advantages of this new service. For example, community pharmacies are open longer hours than GP surgeries. They can offer you the same outcome at a time and place that is more convenient for you. It can be done over the telephone, in person or through a video consultation. Moreover, if the pharmacist thinks you need to see the GP or other health professional, they can help arrange an urgent appointment for you
This great new service frees up GP appointments of those people with more complex symptoms
How do I access this service?
This is a referral service that is available to you by calling your GP practice. The receptionist will ask you some questions in order to determine whether the service is suitable for your condition. Once the triage has been completed, they will they refer you to the pharmacy. The pharmacist will the contact you the same day to begin your consultation and your treatment
Referrals need to be made before 16:00 to ensure same day treatment, so please keep this in mind. If you have any questions, please do not hesitate to call.
Minor Injury Clinic: Lewes
Minor injuries unit staffed by Emergency Nurse Practitioners and Specialist Care Practitioners can provide assessment and treatment of a wide range of minor injuries in both adults and kids
With X-ray facilities available on site the site is suitable for such things as:
- Acute limb injuries including fractures, wounds, sprains and strains (excluding potential hip or thigh fractures).
- Minor head injuries including wounds to head and face (excluding children under 1 year and those with associated neck injury, loss of consciousness or any vomiting).
- Wounds caused by trauma.
- Foreign bodies in eyes, ear or nose.
- Rib injuries.
- Insect and animal bites and stings.
- Burns and scalds.
- Removal of splinters.
- Suturing (stitching) wounds (excluding eyes, nose and lips).
Social Prescribing is a (non-medical) service that aims to help people improve both their health and wellbeing.
It sees a broad range of people with differing social, emotional and practical needs, helping them access the right resources (e.g. groups, courses, activities, information, social connections, services, support, etc.) to meet those needs.
Social Prescribing Link Workers can support you to identify what is important to you and to set your own goals. They can then help you explore a range of options, such as groups, activities or services that can support you. Social Prescribing Link Workers go beyond simply providing information. They are able to listen, encourage you to try something new, help you find the right support and resources to meet your individual needs and make referrals for you, where necessary.
We have two Social Prescriber Link Workers at the Practice
- Sarah White
- Sharon Higgins
If you want a referral please ask any member of staff at the practice to refer you.
Online Consultation Service
For administrative queries and medical help you will be able to submit a consultation via Engage Consult
For this you will need to login via your NHS log in or create an account.
Book a Telephone Appointment
Doctors and nurses are available each day to talk to you on the telephone if you need advice on a health problem.
The receptionist will ask you the reason of your appointment this is so that the reason can be passed to the GP, and the appointment is arranged with the most appropriate clinician.
This practice does not distinguish between urgent and routine appointments. Instead there are a significant number of same-day appointments available each day as well as appointments that can be pre-booked up to 4 week in advanced.
You can see below a guide on how to book an appointment online with one of our GPs.
Same Day Face-to-Face Appointments
You can telephone the surgery to book an appointment on 01273 557411 (Option 2 for Doctors, Option 3 for Nurses) for same day appointments it is best to call as close to 08:00 as possible.
If you arrive more than 10 minutes late to your appointment, you may not be seen and may have to re-book your appointment, this is up to the clinician.
Need To See a GP But Can’t Get An Appointment?
Through our partnership with Brighton and Hove Federation, patients now have access to additional appointments from 18:30 to 20:00 on weekdays and 09:00 to 17:00 on Saturdays and Sundays.
These include remote telephone appointments and face to face GP appointments as well as appointments with a nurse, pharmacist or health care assistant.
Specialist clinics are also being planned (e.g menopause). Please refer to the Federation's website for updates. You can access these clinics by contacting the surgery in the usual way.
These appointments may be held at a different location to the surgery and are subject to availability.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
If you are housebound or are too ill to visit the practice, you may request a home visit.
To do so you must call reception on 01273 557411 (Option 1) before 10:30.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. A doctor will always ring you or a carer to assess the situation and check that you are suitable for a home visit
The visit will be carried out between the morning and afternoon clinics - we cannot provide a specific time.
You can also be visited at home by a community nurse if you are referred by your GP.
You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Been Off Work?
If you are off work for 7 days or less, you do not need to give your employer a fit note or other proof of sickness from a medical professional.
Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or you can download it from the HMRC website.
You must give your employer a doctor’s ‘fit note’ (sometimes called a ‘sick note’) if you’ve been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Taken sick leave for more than 7 days in a row? Request your sick/fit note here.
How To Cancel An Appointment
If you cannot attend an appointment for any reason please inform us via our cancellation line (01273557411 Option 2, then option 1)
This will ask for your name, date of birth and date and time of the appointment.
If you need to cancel an appointment please can you let us know as soon as possible in order for us to give the slot to someone else.
Calling the surgery less than 15 minutes before your appointment will count as a Did Not Attend (DNA)
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
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