Appointments

 

Doctors and nurses are available each day to talk to you on the telephone if you need advice on a health problem. 

The receptionist will ask you the reason of your appointment this is so that the reason can be passed to the GP, and the appointment is arranged with the most appropriate clinician.

 

This practice does not distinguish between urgent and routine appointments. Instead there are a significant number of same-day appointments available each day as well as appointments that can be pre-booked up to 4 week in advanced.

 

You can see below a guide on how to book an appointment online with one of our GPs.


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You can book online for a ‘same day’ appointment from 8:00am on the day. Some of those appointments are also made available from 20:00pm the previous evening. 

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You can telephone the surgery to book an appointment on 01273 557411 (Option 2 for Doctors, Option 3 for Nurses) for same day appointments it is best to call as close to 8:00am as possible.

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If you arrive more than 10 minutes late to your appointment, you may not be seen and may have to re-book your appointment - this is up to the clinician.

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Cancellations

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If you cannot attend an appointment for any reason please inform us via our cancellation line (01273557411 Option 2, then option 1)

.This will ask for your name, date of birth and date and time of the appointment.

If you need to cancel an appointment please can you let us know as soon as possible in order for us to give the slot to someone else.

Calling the surgery less than 15 minutes before your appointment will count as a Did Not Attend (DNA) 

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